BuilderVault
PMO walkthrough

PMO demo narrative

A practical storyline showing how a business request becomes a governed project, then flows through gates, controls, reporting, and executive decisions.

Step 1Business requester

A department submits a new automation request

Action: Completes the intake form with problem statement, sponsor, expected benefit, complexity, timing, and attachments.

System behavior

  • Creates an Intake Request record
  • Sets status to Submitted
  • Sends confirmation to requester
  • Posts new demand to the PMO triage queue

Proof point: The PMO can see the request without searching email or Teams threads.

Step 2PMO intake lead

The PMO triages and approves the request for charter

Action: Reviews completeness, assigns score, captures decision reason, and marks the request approved for charter.

System behavior

  • Creates a triage decision row
  • Copies key fields into a Project Charter shell
  • Notifies the requester and sponsor
  • Updates the intake funnel

Proof point: Demand is converted into a governed work candidate without duplicate entry.

Step 3Business sponsor

The sponsor approves the charter

Action: Reviews scope, value, assumptions, risks, and success measures, then approves with comments.

System behavior

  • Writes approval history
  • Creates the project record
  • Opens the first lifecycle stage
  • Notifies the project manager

Proof point: The project begins with sponsor alignment and a traceable approval.

Step 4Project manager

The project submits a gate review

Action: Completes stage criteria, links required evidence, and submits the gate for approval.

System behavior

  • Routes the gate decision
  • Records approver comments
  • Moves stage when approved
  • Creates exception action if approved with exception

Proof point: Lifecycle movement is based on evidence rather than informal status updates.

Step 5Risk owner

A risk becomes critical and is escalated

Action: Updates probability, impact, mitigation plan, and escalation flag on a project risk.

System behavior

  • Calculates exposure
  • Posts alert to sponsor and PMO lead
  • Creates escalation record
  • Adds owner action with due date

Proof point: High exposure is visible before it becomes a surprise executive escalation.

Step 6PMO reporting lead

Executives receive portfolio reporting

Action: Publishes current status updates and sends the weekly digest.

System behavior

  • Refreshes Power BI
  • Groups red and yellow projects
  • Lists decisions needed
  • Sends stakeholder digest

Proof point: Leadership sees exceptions and decisions needed without opening operational lists.